Create exceptional shopping experiences

Elevate your brand with Microsoft Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.

Empower your business to create exceptional, insightful shopping experiences for every customer with Dynamics 365 Commerce—built on our proven Dynamics 365 Retail solution.

Commerce delivers a complete omni-channel solution that unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes. Existing Dynamics 365 Retail customers will be able to update to Commerce once it becomes generally available.

Get everything to build and run digital commerce

Create engaging, intelligent digital storefronts with built-in web authoring and easy-to-use development tools.

Better engage shoppers by delivering personalized, appealing web experiences with content-driven commerce strategies.

Streamline management across channels via a connected marketing and commerce platform—providing a single view of content, assets, promotions, inventory, and pricing.

Help customers find products easily—both online and in-store—with intelligent, context-aware product search.

Increase customer conversion with AI-moderated ratings and reviews that improve product selection and accelerate purchase decisions.

Get everything to build and run digital commerce

Dynamics 365 Commerce

Streamline and optimize your retail operations

Maximize profitability with AI-driven recommendations of the right products at the right time and price.

Get an accurate view of inventory, centrally tracking product information, categories, assortment, and pricing.

Make informed, cost-effective inventory supply decisions with advanced analytics and machine learning.

Accurately forecast customer demand with actionable insights provided by historical sales and purchase data.

Streamline sourcing and replenishment, helping acquire the best prices from vendors and knowing the right moment to replenish inventory.

Streamline and optimize your retail operations

Get the flexibility and security you need

Meet your business needs across the globe with flexible deployment options whether on-premises, in the cloud, or at the edge.

Customize your solution with a configurable and extensible platform that expands and grows to fit your business.

Offer a unified experience across channels with an API-driven commerce engine that supports traditional, new, and emerging channels.

Proactively safeguard your data with cohesive security management and comprehensive compliance coverage.

Get the flexibility and security you need