Dynamics 365 Project Service Automation Profit from your projects

Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.

Dynamics 365 Project Service Automation


End-to-end project service starts here

Manage projects with confidence
Plan and deliver successful projects using a predictable and customer-centric service delivery model.

Optimize your resources
Anticipate resource demand and ensure the right resources are on the right projects, keeping utilization high.

Forecast project profitability
Prioritize project-based sales opportunities with built-in intelligence to plan for successful outcomes.

Increase productivity
Empower your service professionals to deliver their best work through intuitive and collaborative tools.

Innovate with a modern and adaptable platform
Drive innovation with an application that’s easy to tailor, extend, and connect to other apps and services you already use.


Manage projects with confidence

Earn customer trust by ensuring project deliverables reflect the terms of the contract, approved work, and expenses.

Visualize accurate cost, effort, and revenue, and achieve predictable project delivery using robust project planning capabilities including native Microsoft Project integration.

Provide project managers with intuitive dashboards to review, monitor, and approve all costs and time impacting their projects.

See things from the customer’s perspective. Survey, measure, and act on customer feedback by bringing your customer data together with survey insights from Microsoft Forms Pro—included with Dynamics 365 Project Service Automation.

Streamline scheduling with intelligent and relevant skills-based assignments and real-time visibility to resources using a unified scheduling engine

Accurately measure utilization and make intelligent decisions to get the most out of billable resources by using real‑time dashboards.

Empower consultants and sub-contractors to update their skills profile and apply directly for relevant projects.

Prioritize deals based on a unified sales management dashboard that brings together product and project‑based opportunities.