Microsoft Dynamics 365 AI

Enable the people closest to business challenges to resolve them using intelligent apps Microsoft Dynamics 365 AI.


Microsoft Dynamics 365 AI

Make the benefits of Microsoft Dynamics 365 AI a reality for your business

Clear a path toward digital transformation with AI, regardless of your organization’s expertise. Whether your focus is on accelerating a single process or disrupting your entire industry, get there by making AI accessible and useful throughout your business. With Dynamics 365 AI, every group has the freedom to solve problems and make decisions on their own with the help of intelligent tools.


Transform on your terms
Simplify AI adoption with intuitive interfaces, detailed guidance, and apps that integrate seamlessly together for a streamlined experience.

Remove business silos
Gain a deeper understanding of your customers and organization by unifying relationships, processes, and data across apps.

Get in-depth insights
Make each touchpoint more relevant and responsive with proactive, data-driven insights into customer needs and behaviors.

Adapt to your needs
Easily adjust AI functionality for greater agility and faster adaptation to your market and customers.

Explore Dynamics 365 AI offerings

Dynamics 365 Sales Insights
Increase sales and improve decision making with AI-powered insights fueled by customer data.

Dynamics 365 Customer Insights
Gain a 360-degree view of customers and discover insights that drive personalized customer experiences.

Dynamics 365 Customer Service Insights

Leverage AI-driven insights to make better decisions and proactively improve customer satisfaction with confidence.

Dynamics 365 Virtual Agent for Customer Service

Resolve customer issues quickly with intelligent, adaptable virtual agents.

Dynamics 365 Market Insights
Respond to trends faster with AI-driven social and web insights that help you win fans and build brand loyalty.

Dynamics 365 Fraud Protection
Help protect your e-commerce business—and your customers—against fraud and improve your shopping experiences.

Dynamics 365 Connected Store

Make your retail stores more efficient and engaging by turning observational data into insightful recommendations.